Privacy Policy

Last updated: May 27, 2026

This Privacy Policy describes how MindShift PJ collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. By accessing and using our website, you consent to the practices outlined in this policy.

Information We Collect

We collect information in several ways to provide and enhance our services. When you register for our stress adaptation programs or emotional resilience courses, we collect personal details such as your name, email address, phone number, and location within Petaling Jaya. This information helps us deliver personalized mindset shift techniques tailored to your needs.

We also collect usage data automatically when you browse our website. This includes information about your device, browser type, pages visited, time spent on each page, and referring websites. Additionally, we use cookies and similar tracking technologies to enhance your browsing experience and analyze how visitors interact with our content on stress management and resilience building.

How We Use Your Information

We use the information we collect to deliver our core services, including providing stress adaptation techniques, emotional resilience coaching, and personalized mindset shift programs. Your data helps us communicate with you about program updates, special offers, and relevant content for mental wellness in Petaling Jaya.

We analyze usage data to improve our website functionality, content quality, and user experience. This allows us to understand which stress adaptation techniques and resilience resources are most helpful to our community. We may also use your information to comply with legal obligations, prevent fraud, and ensure the security of our platform.

Your Privacy Rights

You have the right to access, update, or delete your personal information at any time. We respect your autonomy in managing your data. You can request a copy of all information we hold about you, ask us to correct any inaccuracies, or request deletion of your data subject to certain legal requirements.

You also have the right to opt out of marketing communications and cookies that are not essential for website functionality. We provide clear opt-out options in all marketing emails and on our website settings. Your preferences regarding data usage are important to us, and we will honor your choices promptly.

Cookies and Tracking Technologies

We use cookies to improve your experience on our website. Essential cookies enable core functionality such as navigation and security. Performance cookies help us understand how visitors use our site, while personalization cookies remember your preferences for stress adaptation techniques and mindset resources.

Third-party cookies from analytics providers help us measure website performance and user engagement. You can control cookie settings through your browser preferences or our cookie management tool. Disabling non-essential cookies will not affect your ability to access our main content, though some features may be limited.

Data Security and Protection

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses encryption technology to secure data transmission and maintains strict access controls for sensitive information.

While we take data protection seriously, no online platform is completely immune to security risks. We encourage you to use strong passwords and keep your account credentials confidential. If you suspect any unauthorized access to your account, please contact us immediately so we can investigate and take appropriate action.

Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you close your account or request deletion, we remove your personal data from our active systems within thirty days, except where we are required to retain information for legal or regulatory compliance.

Usage data and analytics information are typically retained for twelve months to help us understand trends in emotional resilience and stress management among Petaling Jaya residents. You may request early deletion of this data at any time.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. Any significant changes will be communicated to you via email or a prominent notice on our website. Your continued use of our services after such updates constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, you can reach us through the following contact information:

Email: support@mindshiftpj.com

Phone: +60 3 7956 8421

Address: 47 Jalan Utama, Petaling Jaya, 46200, Malaysia